Here's what we're talking about.

The most important conversation you’ll ever have

Sitting here late at night working on a name for a new product for a small business client, which got me to thinking about the meeting that led to this late night activity… I call it the kickoff and it is the most important meeting I have with a client. Just like in football, theMore

be brief, be bright, be gone

Check out this article on the length of emails: (It’ll open in a new window) I check most of my emails to get information about the state of the medium. I have found that emails are getting longer and longer and LONGER. They present so much material that my eyes glaze by the first scroll.More

This is a must read for everyone in the design field and those that work with designers. It’s not a power struggle unless you make it one. http://lnkd.in/dhABgnu

a little something interesting I found: http://lnkd.in/dhABgnu from LinkedIn via IFTTT

Let’s Dance

New client meeting tonight in Bear, and it is a dance of peacocks, preening, spitting and strutting their accomplishments. Each person trying to one-up the other and demonstrate their knowledge of the best way to promote the business in question. Enter the owner, who has spent months or years in the trenches. Enter the marketer,More

We’re gonna need a bigger boat

So I’m spelunking around the web as I like to do on a quiet Saturday evening after burping up code all day… I revisited the HUGE website. These guys rock as far as creative is concerned and I feel connected to them in that we chose the same color to represent our brand. It takesMore

Book Review: About Face: The Secrets of Emotionally Effective Advertising by Dan Hill

I am an avid reader of design and advertising books. As geeky as it sounds, I read those types of books as my pleasure reading. I always want to know more about how to excel at my craft. Every so often there comes along a book that completely changes the way that I think aboutMore

Understanding culture

Part of my goings-on about the user experience include knowing your audience and understanding what makes them tick. A huge part of the behavioral information that you can glean about a particular audience segment is culture. I came across an article on Business Insider that represents visually how cultures around the world negotiate. Why shouldMore

strike up a conversation

I saw this article that may be of interest to you: it’s premise is that user like it when companies answer their questions on Twitter. This is also a great opportunity to demonstrate your expertise in your field and make the person who asked the question feel heard. Here’s the crux of their research: “EightMore

Comcast Direct Response Television is here

Check out this article: It’s about Comcast Direct Response TV. Direct Response TV allows the viewer to use their remote control to interact with or take an action suggested by the content and I just saw a DRTV ad for the Ford Focus this evening. DRTV is in the Philly/Wilmington media market! I am familiarMore

Shock and aww

So I was engaged in a conversation earlier today about User Experience, UX for short. This, along with User Interface (UI) design, are the hot button topics of web design now. Suddenly, companies care about their users now that the web has evolved and flattened so that users have a say in how they interactMore

latest blog post: Some great message gamification. Well executed and extremely customer centric. Try the quiz! What kind of procrastinator are you? check it out.

a little something interesting I found: http://ift.tt/1spo1Oe from LinkedIn via IFTTT

How close is too close?

So here is a client relations issue that many of us small business-facing creatives have: Getting too close to your client. Generally, my small business clients are usually run by a single person. That person usually has the chops to run a business and sell him/herself to the general public. One of the reasons thatMore

(free) information is power 2

Responded to an email that came through the site last week (I know, that was a little too long to wait) and a request for marketing assistance  for $1000 per year. That’s a very low number, and I told them so. But instead of telling them to get lost, here’s what I did. I gaveMore

I’m givin’ it all she’s got, Cap’n!

You remember when Scotty, the engineer on the Enterprise always came up with a solution to catastrophic damage to the ship in a third the time he told Kirk it would take? Or that he was “givin’ it all she’s got” when Kirk asked for more power and found just enough to save the day?More

Help me help you

I had a fascinating kick-off conversation with a new client today, Jim Israel formerly of Culinary Concepts in Philadelphia, PA. He is starting a new consulting company aimed at the hospitality industry. Usually, my clients struggle with their identities, their mission and their unique selling points. Jim had all of that in spades. I wasMore

Welcome, Denver Post and Denver Business News

Just  a quick shout out that an actual news agency is following yours truly at M19 MEDIA. We count @denverpost (The Denver Post) and @denverbusiness (Denver Business News) as our followers! My only question: where is the Delaware News Journal?

App Review: IFTTT

So I am spending Saturday watching SNL and browsing the App Store when I came across the IFTTT app. It is AMAZING for people who generate content across many social media platforms. IFTTT stands for If This, Then That and it allows you to create conditional statements called “recipes” that help you manage aspects ofMore

Deal-breaker

So how many times has this happened to you: You want some information from a company’s website. They tell you that it is free, but then WHAM. You get hit with a form that asks for way more information than you are prepared to give for a 5-page PDF on whatever. And. you. bail. ThisMore