Here's what we're talking about.

Facebook microtargeting

One of the goals of marketers is to create a message that the viewer believes is meant solely for him/her. Considerable time, money and effort is spent developing the right message for the right audience. The smaller the audience, the more specific and compelling the marketing message can be. The practice of delivering messages toMore

be brief, be bright, be gone

Check out this article on the length of emails: (It’ll open in a new window) I check most of my emails to get information about the state of the medium. I have found that emails are getting longer and longer and LONGER. They present so much material that my eyes glaze by the first scroll.More

How close is too close?

So here is a client relations issue that many of us small business-facing creatives have: Getting too close to your client. Generally, my small business clients are usually run by a single person. That person usually has the chops to run a business and sell him/herself to the general public. One of the reasons thatMore

rose

You know, we humans have a peculiar habit: we like to name things. They give us a sense of order in a chaotic world. Look at the title of this post…it brings an image to mind. A smell. A memory. A Golden Girl. A connection. It’s the same with naming products. Companies have spent millionsMore

The mee goreng principle

A lot has been said about User Experience and how critical it is to the success of any web site. I couldn’t agree more. Here is an example of what I mean: I’m in an Asian restaurant for the first time today. I’ve been past it, looked at the menu in the window but neverMore

(free) information is power 2

Responded to an email that came through the site last week (I know, that was a little too long to wait) and a request for marketing assistance  for $1000 per year. That’s a very low number, and I told them so. But instead of telling them to get lost, here’s what I did. I gaveMore

Shock and aww

So I was engaged in a conversation earlier today about User Experience, UX for short. This, along with User Interface (UI) design, are the hot button topics of web design now. Suddenly, companies care about their users now that the web has evolved and flattened so that users have a say in how they interactMore

Welcome, Denver Post and Denver Business News

Just  a quick shout out that an actual news agency is following yours truly at M19 MEDIA. We count @denverpost (The Denver Post) and @denverbusiness (Denver Business News) as our followers! My only question: where is the Delaware News Journal?

Deal-breaker

So how many times has this happened to you: You want some information from a company’s website. They tell you that it is free, but then WHAM. You get hit with a form that asks for way more information than you are prepared to give for a 5-page PDF on whatever. And. you. bail. ThisMore

Spring Cleaning

I took a personal day to literally clean out the cobwebs. Spring cleaning! Actually, it was more of a seasonal purge. I got rid of clothing, shoes, papers, boxes; all those things that just weren’t working. I dug around in closets, cabinets, and under even low furniture to rid myself of things that were weighingMore

Another gem of an article. http://lnkd.in/dgHftfK

a little something interesting I found: http://lnkd.in/dgHftfK from LinkedIn via IFTTT

First Contact

This one’s for my creative brothers and sisters, but the small business community can use this one too. I got a call out of the blue from a prospective client that found us on The Google. I love it when that happens. One of the most important conversations you will have with a client isMore

I’m givin’ it all she’s got, Cap’n!

You remember when Scotty, the engineer on the Enterprise always came up with a solution to catastrophic damage to the ship in a third the time he told Kirk it would take? Or that he was “givin’ it all she’s got” when Kirk asked for more power and found just enough to save the day?More

The most important conversation you’ll ever have

Sitting here late at night working on a name for a new product for a small business client, which got me to thinking about the meeting that led to this late night activity… I call it the kickoff and it is the most important meeting I have with a client. Just like in football, theMore

Understanding culture

Part of my goings-on about the user experience include knowing your audience and understanding what makes them tick. A huge part of the behavioral information that you can glean about a particular audience segment is culture. I came across an article on Business Insider that represents visually how cultures around the world negotiate. Why shouldMore

I couldn’t have done it without you

I am addicted to Facebook. Twitter, not so much, in that the opportunities for feedback are limited and a tweet is just that-a short little burst that gets lost in the cacophony of other tweets. I like having followers, no doubt about that, but I think that in the social sphere, my money is onMore

Help me help you

I had a fascinating kick-off conversation with a new client today, Jim Israel formerly of Culinary Concepts in Philadelphia, PA. He is starting a new consulting company aimed at the hospitality industry. Usually, my clients struggle with their identities, their mission and their unique selling points. Jim had all of that in spades. I wasMore

Location marketing on location (Me gusta “lo-sos”)

One of my favorite neighborhood restaurants is taking advantage of location marketing. For those of you that don’t know, location marketing takes advantage of smart phones equipped with GPS. On location-based social sites, also known as “lo-so”s, like Facebook, Yelp! and Loopt, a user can “check in” to establishments near him/her and the savvy businessMore