Every so often there comes along a book that completely changes the way that I think about advertising and marketing and About Face is one of them.

Dan goes into great detail about how we truly react to advertising and it’s not in the cognitive areas in the brain. In fact, the cognitive area (where language resides) may actually lie to us to protect our self-image…you know the people who say they watch public television to sound smart, but they really can’t stand it?

There is a part of our brains that has no language but controls our emotions. Dan and his team have found a way to learn what we’re really thinking about ads by examining our facial expressions. We all do it. There are micro-expressions that last a fraction of a second that show our true feelings about what we are viewing. An example that Dan uses in the book helped lead to the Dove “Real Beauty” commercials, that showed women of varying shapes celebrated by the skin care company. When the original video was shown to the target market, they scowled at the skinny models in their undies. “I don’t look like that, so this product can’t be for me” they thought and their expressions belied those sentiments.

Through his research, Dan Hill and his team can tell us which type of advertising resonates most with people, how the same types of advertising win awards, and just how easily influenced we can be by our environment. The photo below is a passage about how changing the music in a wine store influences our purchases and how brands can engage senses other than sight to influence our behavior. Have you noticed how Hilton Hotels offer freshly-baked cookies when you check in? There’s a science to that.

Without getting too long-winded, this is a must-have reference for anyone who is serious about making advertising that motivates and memorized.

Check it out and I’d love to hear your thoughts about the book and what Dan has to say. Get the Kindle version:

I revisited the HUGE website. These guys rock as far as creative is concerned and I feel connected to them in that we chose the same color to represent our brand. It takes a special person to embrace magenta. M=100!

Anyway, I noticed that their website did not scale down for the 1028×768 viewport. I try to stay on top of the design and development best practices and from what I can determine, they made a conscious choice to make those with small (non-widescreen) monitors scroll horizontally. And I am not hating.

I spent a lot of time and vocal chord cells arguing against 800×600 while I was at Bank of America. And I made a fairly public declaration that IE6 users are on their own; I wasn’t considering them when I developed sites anymore. (If I can find that Facebook post, I’ll add a screenshot.)

I have a feeling that the brilliant guys and gals at HUGE, Inc. looked at their traffic and determined that those with old school monitors were either so small a percentage of their audience or there was some other factor that caused them to make the strategic design decision to move past that resolution constraint.

Good for them. I may follow suit….at least for B2B.